Mon 18 Feb 2008
Your Customers are better at advertising for your company than you are.
Posted by admin under Business, Social Networks
1 Comment
Oh yeah, they will do it for free too.
Traditional advertising teaches us that more exposure equals more sells of your product or service. That statement still holds true today except now it will not cost you a single dime for that same exposure.
How is this possible? It starts with your customers and how you get them to react. Instead of constantly yelling and interrupting them, just let your customers spread your message. Best of all, they will do it for free. So, how do you get your customers to talk about your company and do it effectively?
There are many names for it, Web 2.0, Social Media, New Media and New Marketing, just to name a few. It’s not important what we call it. What is important is that your company learns how to interact and teach your customers HOW to spread your message.
I am going to share with you how one company has taken a wonderful idea and let their customers literally tell the world. It is working, not only have they told the world, they are still spreading the message. The best part, their customers have done every bit of it for free.
The company is Seesmic, which is run by CEO Loic Le Meur from france and is based in San Francisco. Loic, with the help of his friends, at first, started a buzz and turned that into a conversation. Seesmic, which is like IMing, via video, had a tsunami of users in just a few short months.
[as of this post] Seesmic is currently in Alpha and allowing new users to join and the test the service. New users only have to wait about 24 hours to receive their invite code. The wait was several weeks to months in the begining. Seesmic was only letting a select handful at a time to join in the conversation. They had to manage the size of the community and watch the servers for lag and activity. As the technology and users grew so has Seemic. Even during this initial phase it was said that there were thousands of hopefuls waiting to get the “golden ticket invite” (as it was called by the people who had yet to receive theirs.
Even, with all this waiting people are still banging on the door to get in. So, how can you get your customers to help your company change the world? Give them a reason to talk about your company. Sound Simple, be careful, it could backfire.
On my next post, I will go over a few steps on how you can leverage ANY business with this process.
To learn more about Seesmic
with a complete (almost) daily
video of how Loic Built Seesmic
from day one go to Loics Blog.
